We are looking for a motivated Operations Coordinator to join the Bolt Food team in Accra. It’s an exciting once-in-a-lifetime opportunity as you would work with very smart people around the world in order to establish the next generation of a truly global food delivery platform. You will be focused on executing operational processes as well as short-term projects.
Your daily adventures will include:
• Working closely with the courier operations specialists on daily tasks and short-term projects
• Ensuring high level of courier quality, enforcing quality standards
• Registering new couriers, verifying documents, eligibility etc.
• Analysing data – you will monitor our engagement, quality and utilisation metrics and ensure a great experience for our users couriers and restaurants
• Solving incoming issues from couriers and fleets
What we are looking for:
• Have 1 year of experience in an analytical position
• Have a data-driven analytical mindset (good Excel skills are a plus)
• Amazing negotiation and communication skills in English
• Be a hustler, not stopping after 20 obstacles a day
• Be passionate about new technologies and food tech
You will get extra credit for:
• Experience in sharing economy, tech business, transport industry, startup or dynamic high-growth company
• Experience in product launches or running a business